Showing posts with label verbal abuse. Show all posts
Showing posts with label verbal abuse. Show all posts

Monday, April 1, 2013

I am being told parent will have to leave their assisted living facility--what do I do?


I am being told parent will have to leave their assisted living facility--what do I do?

By Bob Gregory

Most people are shocked to find out that their parent is being asked to leave their Assisted Living Facility and equally as shocked to find out that the facility has the right to ask them to leave.  It is not uncommon that a resident is asked to leave, but the circumstances under which they are asked to leave tell the real tale.  First, Assisted Living Facilities do have the right to ask a resident to leave and there are a several reasons they may do so, which we will discuss.  Second, most will give you an opportunity to work through any issues as they are in business to provide a service for a fee and they value their residents.  Generally, reasons a resident may be asked to leave can be grouped into two main categories: Service Issues and Non-Service issues.  It’s the second category you don’t want your parent to fall into but we will discuss both so you have a better understanding.

Service Issues:

Help Walking
I have written many times that not all ALFs provide the same level of service and therefore, their resident qualifications differ.  ALFs are not Nursing Homes/Skilled Nursing Facilities and they do not offer those types of services.  Some come very close but there is a line (legal) they do not cross.  Once your parent reaches the point that they need medical care beyond that provided by an ALF, you will certainly be notified that your parent needs to be moved.  The caregivers at ALFs are skilled at recognizing the need for increased medical services and they will notify you as soon as they feel it is imperative a change in facility is needed.  You should still consult your parent’s physician to confirm your parent needs to move and to Alzheimer’s that the ALF is not equipped to handle.  It can be other issues as well, so seek medical advice and recommendations.  Additionally, even if your parent’s physician feels it may be a bit premature, keep in mind the doctor doesn’t spend as much time with your parent as the caregivers at the ALF and they may see a more immediate need.  You will also save yourself a lot of heartache if you don’t force the issue for your parent to remain in their present facility if you are being told they need to go!  Most facilities give enough notice that you will have time to find the right Nursing Home and make a smooth transition in order to minimize the stress on your parent and yourself as well.address the medical reason behind the need.  Many times it is a result of an increase in severity of Dementia or

Non Service Issues:

This is the category you do not want your parent to fall into!  Most often this has to do with your parent’s behavior and not their medical condition, although sometimes one can cause the other.  If your parent becomes disruptive, abusive to residents and staff (physical or mental) or conducts themselves in a despicable manner, they will be told to leave.  It is always shocking for most children of elderly parents to hear and for the rest of the population as well.  To think that sweet Grandma or Grandpa could ever conduct themselves so offensively as to be kicked out of an Assisted Living Facility is mind boggling—but it happens!  If you are notified that your parent’s behavior warrants being evicted, you need to do some investigating. 

The Agony of Waiting
The Agony of Waiting
(Photo credit: drewleavy)
  Hold a conference with the ALFs director and caregivers to get a good understanding of the issues, when they began and the opinion of the ALF as to why the behavior.  This is your first step to understanding the situation and getting a time reference as to when the issues began.  You may find it started when your parent moved in or some change in personnel or residents.  I assure you the facility will have already done a complete review of the case as they do not like to lose residents.  They will be ready with specific examples, times and the cause of the behavior (at least in their opinion).  Make sure you ask for time to resolve the behavior and see if they are willing to work with you.

  Have a heart to heart conversation with your parent. I suggest you do that off-site so they feel more comfortable being open with you.  Become a listener and not a debater as your parent explains their behavior.  It is very easy to try and offer counterpoints to issues your parent may discuss, but wait until they’ve had an opportunity to fully explain themselves.  You will find your parent more focused on fewer issues if you do not debate as they may feel it is necessary to interject more reasons to justify their behavior.  Let them speak freely and for as long as they wish and I assure you a theme will arise out of the discussion.  Hopefully you will be able to address the issues and keep your parent in their “home”.  Be very careful how you discuss the accusations and facts presented by the ALF so you don’t create a situation where your parent isn’t willing to reconcile.  However, you need to get your parent’s side of the story as well as their reaction to the ALF’s “findings”.

  Get your parent to their physician immediately to see if there is a medical reason behind the behavior that the ALF did not recognize.  Certain drugs can cause patients to become belligerent and unruly so you will need to make sure that is not the cause.  Also, the lack of medication can do the same.  The caregivers will see to it your parent gets the pills and takes them, but if they later spit them out, mental health can cause issues so medication may be all that is needed to alleviate the problem.  Seek medical advice! they won’t know until the behavior changes.  Also, certain changes in

  Hold a post-investigation conference with the Director and appropriate staff.  If you are attempting to reconcile, it is imperative your parent attend and conduct themselves properly.  This is your opportunity to relay your findings during your investigation with your parent and your parent’s doctor and reconcile the issues presented by the ALF.  If you are successful and your parent remorseful, your parent may get a second chance to be part of the ALF community again even if it is on a trial bases.  Generally, a medical condition is recognized by the ALF so most of the time the Non-Service reason a person is asked to leave is willful misbehavior - so don’t get your hopes up.

Assisted Living Facilities value their residents and thus it is uncommon that a resident is told to leave the facility unless it is due to a Service Issue.  However, there are those rare times when Non-Service Issues cause an ALF to tell a resident to leave.  If you find your parent is one of those rare exceptions, keep in mind that the facility is looking out for the welfare of its residents and staff and they don’t take this action lightly.  I also caution you not to make your home or that of a sibling a short term fix until another facility can be found.  This may be just the result your parent seeks with their disruptive behavior.  Finally, there are drugs that can be prescribed if your parent’s physician deems it necessary to help your parent.

If would like a list of Assisted Living Facilities, Nursing Homes or any other type of Senior Facility, I hope you will consider www.seniorfacilityfinder.com. 
           
If you would like to contribute your thoughts and ideas, please leave them in our comment section. We want to hear them. Helping people care for themselves or their loved ones is what we care about. 

We look forward to reading yours.

Bob Gregory is an advocate for Seniors and is one of the founders of www.seniorfacilityfinder.com. At SeniorFacilityFinder.com, we are dedicated to helping families get the Elder Care help they need without having to provide their personal information! If find you need an assisted living facility or other type of senior facility, please consider www.seniorfacilityfinder.com

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Monday, March 25, 2013

Coping with an angry parent moving to a nursing home


By Bob Gregory

               by Patrick Doheny
The decision to move an elderly parent to a Nursing Home can spawn quite an array of emotions for both the caregiver and the elderly parent.  There will be wide swings of acceptance, denial, understanding, mistrust sadness, depression, loss and yes, anger.  These emotions may change daily or even by the minute depending on your elderly parent’s physical and mental health.  These emotional swings make it very difficult for the caregiver to plan and organize for a move and it can often cause arguments and tenuous relationships. As a caregiver, you must stay focused on why the decision to move your elderly parent was made and the benefits it will bring to your parent.  In most cases, the decision to move a parent to a Nursing Home is not one of convenience but one of necessity and if you are like the majority of caregivers, you have waited as long as possible to move your parent.  In an earlier post, I discussed dealing with the guilt of making the move, but what about dealing with an angry parent?

There may be, and probably will be, many times you will have to deal with an angry parent who lives in a Nursing Home but for now I am going to discuss the anger that can arise out of the decision to move your parent and the move itself.  There are actually many reasons a parent may become angry and some have to do with medical reasons, I’ll leave the discussion of those to the medical experts.  However, I do encourage you to make sure you have consulted with your parent’s physician about this type of anger.  Here, I am discussing the anger that generally occurs due to loss.  Loss is a big concept and encompasses many components such as separation, deprivation and bewilderment.  The move to a Nursing Home will certainly
English: Robert Plutchik's Wheel of Emotions
English: Robert Plutchik's Wheel of Emotions (Photo credit: Wikipedia)
 create feelings of separation and deprivation.  The most basic loss is their home and possessions and the more complex loss is that of control over their own life.  Separation and deprivation from physical possessions can certainly create anger—ask anyone who has lost something or had an item stolen!  If you have younger children or raised children, then you know taking a cherished possession away can cause a lot of anger.  In addition to physical possessions, the loss of control of making one’s own decisions can cause anger.  Have you ever been told you were going to do something you did not want to do or did not agree to do but were made to do it?  Finally, there is the anger caused from simply not being able to take care of one’s self.  If you have ever attempted a task and failed miserably at completing what appeared to be a simple task, then you know the frustration can quickly turn to anger.  Try assembling anything that comes with instructions that begin with “some assembly required” and you’ll know what I mean!

So we know where the anger stems, but how do you deal with the anger?  I personally experienced the anger and resentment of a parent who did not want to be “put” in a Nursing Home and it is not a pleasant experience.

Here are a few tips to deal with the anger:

ü  Make sure you are confident in your decision.  I know that sounds simplistic, but not everyone makes the decision to place a parent in a Nursing Home strictly for the benefit of the parent.  If you are confident in your decision, then you will be strong in your resolve.  If you indicate to your parent that the decision may be premature or could be postponed, you will only create greater anger and mistrust.  Make sure you involve professional help including your parent’s physician and possibly a family counselor if necessary.  You will definitely want your parent to hear their personal physician recommend the move; it won’t alleviate the anger, but it will be provide you with additional confidence.  If you have siblings or other family members, make sure they don’t undermine your decision.

ü  Avoid the debate.  This is not an easy task but it is necessary for your own piece of mind.  Once you have had the discussion with your parent and have confirmed the decision, then avoid rehashing the reasons.  Continuously debating the decision will not change the decision nor will it help your parent accept it.  Be respectful and remind your parent of the reasons the decision was made, but do not debate the merit of the reasons behind the decision.  Also, avoid pointing out inabilities of your parent that further confirm your decision, this will only encourage your parent to attempt the task to prove you wrong and may result in injury.

ü  Include your parent in the search for the right Nursing Home.  This one is a little controversial and there are often as many reasons not to include your parent as there are to include your parent.  However, this may be more for yourself than your parent.  You probably will not find much help in the selection process but attempt to include your parent on tours and discussions.  Don’t be afraid your parent’s anger will become a road block to acceptance by a Nursing Home, their staff is used to this and are trained to manage the anger.

ü  Have a positive attitude and share your emotions with your parent.  It’s hard to be verbally abused by an angry parent pointing out every flaw they can imagine and be positive, pleasant and loving, but that’s exactly how you have to handle them. This is not time to “fight fire with fire” and if you are suckered into doing so, you will find yourself feeling angry and guilty.  Try not to placate your parent’s attacks by agreement, it’s easy to do (You never loved me—yes, you’re right I never loved you).  This type of banter only adds fuel to the fire of anger!  There will be those moments when your parent may refuse to speak to you, and this is a perfect time to let them know how you feel about the move.  Most children experience a sense of failure as they find they do not have the ability or skills to provide the care.  Sometimes sharing your emotions will help your parent but for the most part, it will help you.

Counseling
Counseling (Photo credit: Alan Cleaver)
ü  Listen to the advice of the Nursing Home.  Once you have made your choice, engage the staff at the Nursing Home to help you.  As I stated earlier, they are trained and accustom to angry parents and they will have suggestions and techniques to help with the transition.  One of the toughest requests a Nursing Home will make is for you to stay away and have no contact for at least three days.  Some may find this request unsettling and some may find it a relief but I advise you to comply!
     This is the period where your parent will find they must rely on the staff for care and help.  Even the angriest parent knows the old adage “don’t bite the hand that feeds you”.  This period will not cure the anger toward you, but it will certainly help your parent acclimate and give you assurance.

ü  Don’t avoid the visits.  Once your parent has moved in and you are past the three day period (may be longer or shorter depending on the facility) make sure you make scheduled visits.  It’s tough when you know your parent is receiving good care to put yourself in a situation to deal with the anger, but you need to visit and you need to bring good cheer.  Be positive and happy on your visits and keep your parent occupied with family news and pictures.  If they are not receptive to your visit, make it short and relay as much positive feedback from the facility as you can to your parent and share whatever news from the family you can squeeze in and then give your parent a firm day and time you will return.

ü  Personalize your parent’s room as much as possible.  This can be tough as there is usually very limited space but try to place as many items that remind your parent of happier days as you can in the room.  Refer to the items and the joy they represent every time you visit.  If your parent isn’t speaking to you, then you will have something to speak to them about!

In the majority of cases, the anger will pass and it will happen much quicker than you may expect.  It will be rough at first but work through it with some of the suggestions above.  If the anger and hostility doesn’t subside in an acceptable time frame, consult the staff and your parent’s physician—it may be a sign of a more serious issue.  Once you have worked through the anger, leave it behind!  Focus on the future and the happiness or contentment your parent has achieved.

If would like a list of Assisted Living Facilities, Nursing Homes or any other type of Senior Facility, I hope you will consider www.seniorfacilityfinder.com. 
           
If you would like to contribute your thoughts and ideas, please leave them in our comment section. We want to hear them. Helping people care for themselves or their loved ones is what we care about. 

We look forward to reading yours.

Bob Gregory is an advocate for Seniors and is one of the founders of www.seniorfacilityfinder.com. At SeniorFacilityFinder.com, we are dedicated to helping families get the Elder Care help they need without having to provide their personal information! If find you need an assisted living facility or other type of senior facility, please consider www.seniorfacilityfinder.com


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